Transforming Contingent Workforce Management in Healthcare - nextSource

How a leading healthcare organization achieved $12.5M+ in savings while integrating 70+ suppliers and maintaining 9/10 client satisfaction.

Project Scope

70+

Suppliers to Integrate

2

Phase Implementation

100%

Supplier Adoption Required

The Challenge

Pain Points Identified

• Rapid expansion and acquisitions driving a surge in non-employee usage
• Lack of tracking across the workforce
• Inefficient invoicing processes and hidden costs in various accounts
• Escalating labor rates tied to unclear or inconsistent job descriptions
• Limited visibility into headcount, spend, and supplier performance
• Need to balance legacy supplier relationships with new sourcing demands

Our Solution

Strategic Approach

nextSource designed a phased MSP approach tailored to the client’s change readiness. Phase One focused on program adoption, incumbent supplier integration, increased talent access, improved compliance, and greater spend visibility. Phase Two expanded scope to cover all contingent workforce spend, leveraging the client’s strong employer brand and building cost-effective talent pipelines for critical skill areas.

Key Results Achieved

$12.5M+

In Savings and Cost Avoidance

100%

Supplier Adoption Success

9/10

Consistent Client Satisfaction Score

Complete

End-to-End Program Visibility

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